Returns and Exchanges
If you are not satisfied with your purchase, you can return it to us in it's original condition within 14 days. If you choose to return, please indicate what the issue is and whether you would prefer a refund of the purchase price or a replacement. Customers must quote their invoice number, name and address with all returns so that we can match it up with our records. Return shipping must be prepaid by the customer and traceable to ensure safe and documented delivery. Items must be in original condition as purchased.
Please note that due to hygiene reasons earrings are non-refundable unless faulty or wrongly described.
EXCLUSIONS
Impack Design cannot offer an exchange or refund for sales items.
Impack Design cannot offer an exchange or refund on customised items unless there is an issue with print quality or the item is damaged.
We cannot issue a refund should an allergic reaction occur with jewellery products. Please note that due to hygiene reasons earrings are non-refundable unless faulty or wrongly described.
Return shipping must be prepaid and traceable to ensure safe and documented delivery.
Impack Design cannot take responsibility for missing incoming deliveries.
Return shipping charges are not refundable.
Send the returned item(s) to:
Impack Design
Inish Rua
Askill
Bunnacurry
Achill Island
Co. Mayo
Ireland
F28 X744